FAQs
Have a question? Please see below for answers to common questions from customers.
Our Products
Are Fidglets suitable for all ages?
Yes — our fidgets are loved by kids, teens and adults!
All items are UKCA tested, but they’re not suitable for children under 3 years old due to small parts and potential choking hazards.
Best enjoyed by ages 3+.
Are they UKCA tested?
Yes! Every Fidglet is fully UKCA tested for toy safety in the UK.
What are Fidglets made from?
All Fidglets are 3D printed using PLA, a plant-based, non-toxic, eco-friendly material.
Will my Fidglet break easily?
Fidglets are sturdy and made for everyday fidgeting, but like all 3D-printed items, they’re not indestructible.
Avoid drops or heavy pressure to help them last longer.
Some items — especially clickers — may loosen or come apart during enthusiastic fidgeting. This is normal!
They’re designed to be easily clicked back together and will work just fine afterward.
If anything becomes cracked or damaged, please stop using it.
Are Fidglets noisy?
It depends on the Fidglet — some are very quiet, while others make a little sound:
- Clickers:
Clicky switches = loud and clicky
Quiet Soft switches = quieter with a soft bump
Quiet Firm switches = quietest and smoothest
All clickers make some sound, but the switch type makes a big difference. - Spinners:
Usually low-noise, but you may hear a gentle whirr depending on the design. - Other fidgets:
Many are quiet, but some shapes or movements can create light tapping or movement sounds.
If you need something very quiet for school, therapy, offices or shared spaces, feel free to reach out at hello@3dfidglets.co.uk or via our contact form — we’re always happy to recommend the best silent options.
What are the different clicker options?
You can pick between 'clicky', 'quiet firm' and 'quiet soft' clicks.
Clicky - For those who want that classic crunchy click!
Quiet Firm - Smooth and quiet, but with a slightly firmer press than quiet soft.
Quiet Soft - A soft, gentle clicker feel without the noise.
Quick Guide
- Want LOUD and clicky? Clicky
- Want a quiet bump? Quiet Soft
- Want smooth and quiet? Quiet Firm
Can I choose the colours?
Yes! Many designs have colour options. If you want something custom, just message us at hello@3dfidglets.co.uk or via the contact form.
CAN I SEE HOW THEY’RE MADE?
Yes! We share 3D printing videos, timelapses and behind-the-scenes clips on Instagram.
👉 Follow us here
Do you take custom requests?
We love custom ideas! Email us at hello@3dfidglets.co.uk or use the contact form, and we’ll see what’s possible.
CAN I REQUEST A RESTOCK?
Definitely! If something you love is out of stock, just email hello@3dfidglets.co.uk or send a note through our contact form, and we’ll let you know when it’s coming back.
Using Fidglets
Can Fidglets help me focus?
Keeping your hands busy can help your brain stay engaged. Many people find the gentle movement grounding and helpful for concentration during work, school or everyday tasks.
Are Fidglets okay for school or work?
Yes! Most Fidglets are quiet, subtle and pocket-sized making them great for classrooms, offices and study spaces. They can help with focus, grounding and giving restless hands something positive to do.
However, every school, workplace and setting has its own policies. Some are fidget-friendly, and others may limit them depending on noise levels, classroom rules or individual needs.
If you’re unsure, it’s best to check, or feel free to email us at hello@3dfidglets.co.uk or use the contact form for advice on quieter options.
Are Fidglets good for Busy Brains?
Absolutely. Many neurodivergent people enjoy Fidglets for sensory support, grounding and keeping restless hands occupied.
Everyone’s needs are unique, so we offer a variety of textures and feedback types to help you find a perfect match.
If you’re not sure which would suit you best, you’re welcome to email us at hello@3dfidglets.co.uk or use the contact form for personalised suggestions.
Can Fidglets help me feel calmer?
They can! Repetitive movement, gentle spinning or a satisfying click can help soothe stress and give restless hands something positive to do.
Just a little note:
Fidglets can be a wonderful support tool, but they aren’t a medical device or a replacement for professional advice. They are simply a comforting companion many people find helpful alongside other strategies.
Safety & Care
Are Fidglets safe to chew?
No — they aren’t designed for chewing.
PLA is non-toxic, but chewing may damage the toy or create small parts that could become a choking hazard.
How should I clean my Fidglet?
Use a damp cloth and mild soap. Avoid soaking, scrubbing or dishwashers.
Can Fidglets get wet?
Light splashes are fine, but don’t soak them. PLA can absorb moisture and lose shape.
Can they melt?
PLA softens at around 50–60°C, so keep your Fidglet away from:
- Hot cars
- Radiators
- Heaters
- Strong direct sunlight
Store in a cool, shady place.
Orders & Shipping
How long do orders take to process?
Our standard processing time is 3–5 working days.
We often dispatch sooner, and in many cases within 48 hours, but this is not guaranteed — especially during busy periods. Processing time does not include weekends or bank holidays.
If we anticipate a delay, we will contact you.
Can I change my order after buying?
If we haven’t started printing or packing, we can adjust colours, switches or quantities.
Once shipped, changes aren’t possible.
If you need to make a change, email hello@3dfidglets.co.uk as soon as possible or use the contact form.
Where do you ship?
We currently ship UK-wide with international shipping available on request.
What if my item arrives damaged?
Email us at hello@3dfidglets.co.uk or contact us via the contact form with a photo, and we’ll sort it quickly with a replacement or solution.
DO YOU ACCEPT RETURNS OR EXCHANGES?
We have a 30 day return policy, which means you have 30 days from receipt of goods to request a return. Full policy available here.
We may be able to accept exchanges in some circumstances.
To discuss a return or exchange, message us at hello@3dfidglets.co.uk or use the contact form.
Gift Orders
Can I send a Fidglet as a gift?
Yes — they make lovely gifts for any age 3+.
Do you include prices in gift orders?
No, receipts are never included inside parcels.
Still have a question?
You can email us via our contact form or directly to hello@3dfidglets.co.uk

